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Buying a subscription

Starting a purchase

If your organization has no active subscription, the Subscription page shows a "No active subscription" notice. Click Buy DbVisualizer to open the checkout.

Subscription page showing the "No active subscription" notice and the Buy DbVisualizer button
The Subscription page with the Buy DbVisualizer button shown when there is no active subscription.

Configuring the order

The checkout page loads a draft order with the default product already added. Make your selections:

  1. Select term: choose 1 year, 2 years, or 3 years.
    • 2-year term: 10% discount on the second year.
    • 3-year term: 20% discount on the second and third year.
  2. Select support level: choose Premium Support (priority assistance for the full term) or Basic Support (guided assistance for the first 60 days).
  3. Set the number of seats: edit the quantity field in the pricing table, or use the + / buttons. Each seat corresponds to one license.

The order summary table shows the product name, quantity, unit price, and total as you make changes.

Subscription checkout page showing term selection, support level cards, and the order pricing table with a quantity input
The Subscription Checkout: pick your term, support level, and number of seats.

Reviewing and confirming

Once the pricing table is populated, a Review your order section appears with a summary card showing seats, validity period, support level, and term. You can also set the currency and add any reference numbers before paying.

When you are ready, select how to pay. See Payment methods for the available options.

After a successful payment, the order is processed and you are shown a confirmation. You can then navigate back to Subscription to see your active subscription.

Adding seats to an existing subscription

If you already have an active subscription, you can add seats without creating a new subscription.

  1. Go to Subscription in the left sidebar.
  2. Find the Seats card and click Add seats (or Change seats if a renewal is pending).
  3. Enter the new total number of seats and click Confirm.

A "Review your changes" section appears with updated pricing. Confirm the order to add the seats to your existing subscription.

Reducing seats

To reduce the number of seats below the currently assigned count, you must first unassign licenses from users on the Users page (see Unassigning and reassigning licenses), then return here.

Subscription page Seats card with Add seats and Change seats options for managing the number of seats on an active subscription
The Seats card on the Subscription page, where you can add or change seats on an active subscription.